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Tesla Model S tops important owner satisfaction survey with a score of 97%

Model S facelift bjorn 6

AutoExpress published its annual Drive Power owner satisfaction survey and declared the Tesla Model S its clear winner. Nearly 50,000 people filled the survey and the Model S topped 7 of the 10 categories for a total overall score of 97%.

Interestingly, the Renault Zoe took the second position with 93%, making the top two vehicles all-electric cars.

Tesla’s flagship sedan tops the road handling, performance, running cost and more. It only didn’t finish first in seat comfort (5th), reliability (5th) and build quality (33rd).

Unsurprisingly, the car is ranked at number one for running costs as well, as drivers don’t have to fill up at fuel stations and can instead access Tesla’s growing network of rapid-charging points for free.

One potential area for concern is build quality; you’d expect a car costing £60,000-plus to finish higher than 33rd. Time will tell if this hurts long-term ownership. Still, this isn’t enough to detract from a fantastic overall package. You report that the Model S is easy to drive, comfortable and, with two optional seats in the boot, practical. 

Here are the highlights of the Model S survey and the leaderboard:

In “ease of driving”, the Model S scored a perfect score and was the only vehicle to achieve a 100% result. While in other categories, like in practicality, it scored an almost perfect score of 99.6%.

You can read the whole survey and pull the data on AutoExpress.

Featured Image: Model S by Bjørn Nyland  – A close look at the updated Tesla Model S with new front fascia [Gallery & Video]

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  1. Jannik - 7 years ago

    It’s probably noteworthy, that the second place is also an electric car.

    • Fred Lambert - 7 years ago

      that’s why it’s noted in the article 🙂

      • Jannik - 7 years ago


        Obviously it’s to early in the morning 😀

  2. Jens - 7 years ago

    Built quality can be an issue in the long run. The early adopters are very forgiving. But once M3 and its succesors hits the main stream, “normal people” will probably compare with their last ICE car. It better hold up to it.

    • R3D - 7 years ago

      Agree! And reliability will be an issue too. If the M3 will leave the so called “normal people” on the road (12V battery issue) or they just simply have to take the car to the service centers in every single month, they ain’t gonna be that happy than the early adopters. The problem is they think the EVs are maintenance free and they can’t break down (since all EV enthusiasts say that), but this is not true, specially not for Tesla. Their confidence in the EVs can die easily. If anybody offers an EV to a layman, make it clear! It’s still better if some people change their mind than many disappointed people.

  3. Jay - 7 years ago

    Interesting to note that there are more percentage point difference between the Model S at 1st and 2nd place than there are points difference between 2nd and 40th place.

  4. tommyg - 7 years ago

    Its probably worth noting that the Tesla Model S was released in 2012 and is still the car to beat in the auto industry…. it will pay for itself almost immediately!!


Avatar for Fred Lambert Fred Lambert

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